Billing Terms and Conditions

1. Accepted Payment Methods

At Whitmore & Co., we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa
  • Bank Transfers (available upon request for approved bulk orders only)

All payments are processed in Great British Pounds (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Whitmore & Co. are in GBP (Great British Pounds).
  • Prices are subject to change without notice.
  • All prices displayed on our website include applicable taxes and duties.

4. Secure Payment Processing

  • Whitmore & Co. uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Return Policy.
  • If you experience any payment issues or unauthorized transactions, please contact us immediately at info@whitmore-co.com so we can help resolve the matter.
  • Refunds are always issued to the original payment method used for purchase within 7 days.

6. Fraud Prevention

  • Whitmore & Co. reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

For More Information:
Questions?
Visit our FAQ's page or contact our customer service.

Contact Information:

Store Name: Whitmore & Co. 
Address: 128 City Road, London, EC1V 2NX, United Kingdom

Email: info@whitmore-co.com
Response time: 30 minutes - 24 hours
Phone: +447490343618
Customer Service: Monday to Friday: 9:00 – 17:00 (GMT)

We aim to respond to your email within 24 hours. Weekend messages will be answered on Monday.